Shipping policy
SHIPPING POLICY
Processing Time All orders that are ready to ship are carefully packaged and ship within 3-5 business days of purchase. Most pieces are made to order and will be made and shipped within 2-3 weeks. Custom or bespoke pieces will require additional time, which will be communicated at the time of order.
Shipping Regions & Rates
I currently ship to the United States, Canada, United Kingdom, Australia, and New Zealand.
United States (Domestic)
- Rates calculated based on shipping option selected.
Canada
- Rates calculated based on shipping option selected
- Estimated delivery: 10-15 business days
United Kingdom
- Rates calculated based on shipping option selected.
- Estimated delivery: 10-15 business days
Australia & New Zealand
- Rates calculated based on shipping option selected.
- Estimated delivery: 14-28 business days
Tracking & Insurance All shipments include tracking information, which will be emailed to you once your order ships. I recommend insuring high-value orders for added protection.
International Customs, Duties & Taxes International customers (Outside of US) are responsible for all customs duties, import taxes, VAT, and fees assessed by their country. These charges are not included in your order total and are collected by your local customs authority upon delivery. I have no control over these charges and cannot predict their amount. Please contact your local customs office for more information about potential fees.
Delivery Timeframes Delivery estimates begin once your order ships and may be affected by customs processing, holidays, or carrier delays. I am not responsible for delays caused by customs clearance or carrier issues beyond my control.
Care & Packaging Each piece is carefully packaged with protective materials and includes care instructions to help you enjoy your jewelry for years to come.
Questions? If you have questions about shipping or need assistance with your order, please contact me at help@ingavaughn.com